Case Studies
Brookline Police Department, Massachusetts
Wheat Ridge Police Department, Colorado
BROOKLINE POLICE DEPARTMENT, MASSACHUSETTS
THE CHALLENGE
Brookline Police Department in Massachusetts operates in an old building in the Boston area and needed to record bookings conducted in the basement as well as interviews conducted in the investigations division. Their old VHS system in the booking area would run out of tape in the middle of the night on a weekend. Per agency policy, the tape needed to be changed by a detective who was called in on overtime to get the system up and running again. The system needed to be easy to use to prevent operator error and late night, weekend calls to an administrator.
THE SOLUTION
Through Cardinal Peak's CaseCracker remote client application, the booking officers have a way to initiate a recording over their network to the CaseCracker unit in the investigations area. With both booking room and interview room recordings, investigators are able to show exactly how the suspect looked and acted.
A Brookline Police Department investigator observes an interview in progress
THE RESULTS
CaseCracker provided a simple start and stop tool for the booking officers and the recordings that the investigators need to present a full story in court. Installing CaseCracker cut costs by eliminating the need for a detective to change the tape and minimized operator error, resulting in more video recorded booking procedures.
"We never expected to find something as simple to use as CaseCracker. We use it constantly."
–Detective Larry Crapo, Brookline Police Department, Massachusetts
WHEAT RIDGE POLICE DEPARTMENT, COLORADO
THE CHALLENGE
Wheat Ridge Police Department in Colorado had some existing cameras and microphones that they wanted to reuse along with a large viewing monitor that was secured by the drug task force. It was important to record both the interview room as well as the polygraph room.
THE SOLUTION
In many cases, such as Wheat Ridge's, CaseCracker can work with existing cameras and microphones. Camera quality and camera view are very important. Since Wheat Ridge was happy with the quality of their current camera and microphone setup, they were able to keep their costs down. CaseCracker is also compatible with large monitors to provide conference-style viewing so that groups can comfortably watch and discuss an interview that is in progress.
THE RESULTS
CaseCracker provided a cost-effective solution for Wheat Ridge Police Department to upgrade their current recording system for their interview room and polygraph room. CaseCracker provided the technology upgrade needed and was compatible with some of their current equipment.
"The Wheat Ridge Police Department Investigations Bureau has been extremely satisfied with our Cardinal Peak system. The setup time is minimal, both hardware and software have proven completely reliable and the features are quite easy to use. We have used the system extensively with no difficulties. We are very pleased with both the product and the service we have received."
– Sgt. JD Jepkema, Wheat Ridge Police Department, Colorado
Cardinal Peak
Cardinal Peak offers companies the fastest, most reliable way to bring embedded products to market.
Documentation
User Manual (PDF)
Administrator Manual (PDF)
Bid Specifications
Data Sheets
CaseCracker Demo
A quick tour of the CaseCracker Interview Management System.
"CaseCracker is a tool for us to determine the quality of our interviews. It helps us evaluate our detectives and refine our techniques. Tweaking our techniques in routine interviews prepares us for homicide cases."
Captain Bob DeMoura, Lowell PD, Massachusetts